Privacy Policy
Last updated: 13 February 2026
1. Introduction
Sonopack ([TODO TO BE CONFIRMED: legal form]), based in Geneva, Switzerland, operates the website sonopack.ch. We take the protection of your personal data seriously.
This privacy policy describes what data we collect, why, and how we process it, in accordance with the Swiss Federal Act on Data Protection (nFADP, SR 235.1, in force since 1 September 2023) and, for visitors from the European Economic Area, the General Data Protection Regulation (GDPR, EU 2016/679).
2. Data Controller
Sonopack
[TODO TO BE CONFIRMED: full address], Geneva, Switzerland
Email: info@sonopack.ch
Phone: +41 78 632 94 92
For any data protection inquiries, please contact us at the address above.
3. Data Collected
Our website is a simple brochure site. We collect a minimum of personal data.
3.1. Contact Form
When you use our contact form, the following data is collected:
| Data | Required | Purpose |
|---|---|---|
| Full name | Yes | Identification and personalising our response |
| Email address | Yes | Responding to your enquiry |
| Phone number | No | Contacting you if necessary |
| Subject | Yes | Routing and processing your request |
| Message | Yes | Content of your enquiry |
Contact form data is sent by email to our contact address. It is not stored in any database on the website.
3.2. Server Logs
Like any web server, our hosting provider may automatically record technical data when you visit:
- IP address
- Date and time of access
- Page requested
- HTTP response code
- User agent (browser)
This data is necessary for the technical operation and security of the website. It is not used to personally identify you.
Additionally, your IP address may be recorded in a log file when the contact form is submitted, solely for anti-abuse (spam) protection purposes.
4. What We Do Not Do
- No cookies: this website does not use any cookies — no session, tracking, or third-party cookies.
- No analytics tools: no Google Analytics, no tracking pixels, no audience measurement tools of any kind.
- No local storage: no localStorage, sessionStorage, or similar technologies.
- No user accounts: no registration, no login.
- No online payments: no financial data is collected on this website.
- No third-party tracking: no advertising networks, no retargeting.
5. Legal Basis for Processing
Our data processing is based on the following legal grounds:
- Swiss law (nFADP): processing is lawful as it is proportionate and carried out in good faith (Art. 6 nFADP). Contact form processing is based on your implicit consent through form submission and on our overriding interest in responding to your enquiries.
- GDPR (for EEA visitors): processing is based on Art. 6(1)(b) GDPR (performance of pre-contractual measures at your request) and Art. 6(1)(f) GDPR (legitimate interest: website security, responding to enquiries).
6. Data Recipients
Your personal data is processed solely by Sonopack and is not shared with third parties, unless required by law.
Our hosting provider, as a technical processor, may have access to server logs for maintenance purposes. [TODO TO BE CONFIRMED: hosting provider name]
7. International Data Transfers
The website is hosted in Switzerland. Your data is not, in principle, transferred outside of Switzerland. [TODO TO BE CONFIRMED: confirm mail server is also located in Switzerland]
8. Data Retention
- Contact form data: emails received are retained for the time necessary to process your enquiry, then deleted within a reasonable period (in principle 12 months after the last exchange), unless a longer retention period is required by law.
- Server logs: technical logs are retained for a maximum of 90 days.
- Contact form log (IP): retained for a maximum of 90 days, then automatically deleted.
9. Security
We implement reasonable and proportionate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. The website uses HTTPS to encrypt communications between your browser and our server. The contact form includes anti-spam protection (honeypot).
10. Your Rights
Under Swiss Law (nFADP)
You have the following rights, among others:
- Right of access (Art. 25 nFADP): obtain confirmation of whether your data is being processed and receive a copy.
- Right to rectification: request correction of inaccurate data.
- Right to erasure: request deletion of your data when it is no longer necessary.
- Right to data portability (Art. 28 nFADP).
For EEA Visitors (GDPR)
You additionally have the following rights:
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
- Right to lodge a complaint with a competent supervisory authority
Exercising Your Rights
To exercise any of these rights, please contact us at: info@sonopack.ch. We will respond within 30 days.
In Switzerland, you have the right to file a complaint with the Federal Data Protection and Information Commissioner (FDPIC): www.edoeb.admin.ch.
11. Changes to This Policy
We reserve the right to amend this privacy policy at any time. The current version is the one published on this page, with the last updated date indicated above.
12. Contact
For any questions regarding the protection of your personal data:
Sonopack — info@sonopack.ch — +41 78 632 94 92